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Drukair Flights

Drukair flight timing

Due to the geographical location and operating challenges out of Paro airport in Bhutan which is severely dependent on weather conditions, the schedule timings are subject to change without prior notice. Travelers are therefore, requested to check with Drukair offices or its agent for the latest information. Drukair reserves the rights without assigning any reason to cancel, reschedule, or overfly or delay the commencement or deviate from the route of the journey. Therefore, all passengers are advised to maintain a minimum of 24 hours connection time to avoid disconnection

All passengers are advised to maintain flexible tickets on connecting carriers.

The reporting time for your flight is two hours prior to flight departure. All counters will close 30 minutes prior to scheduled departure of the flight.

However, check-in counters in Delhi will close one hour prior to scheduled flight departure.

Documents Required for travel by Air (in case the passenger is a patient)

 
1.    Fit to travel by air certificate signed by a Physician
2.    CID of patient and escort if travelling to India and passport if travelling to other countries.
3.    Child Health Card or Birth Certificate if the patient is minor and travelling to India and Passport if travelling to other countries.
4.    Reservation of 5 seats in case stretcher is required and one day prior information to Drukair is required.
5.    Oxygen cylinder can be provided upon payment of Nu. 1000 at the check-in counter

For all travel requirements, please contact the nearest Drukair booking office or a travel agent. International airlines, tour promoters and travel agents abroad are invited to communicate their reservation requirements to the Central Space Control of Drukair in Paro.

 

Booking

Drukair has now migrated from Air Kiosk System to the SITA Horizon Computerized Reservation System from 01 June 2009. The airline has also introduced Internet Booking Engine (IBE). The IBE portal consists of two modules, B2B and B2C. IBE, B2B as the more cost effective distribution will be made accessible to all agencies, both outside & within Bhutan. IBE, B2C is for direct customers. This module is accessible by customers worldwide using credit card as mode of payment. Both modules are ready and linked to the Drukair website http://www.drukair.com.bt and will be ready for use effective 1 February 2010.

Reservation

For all travel requirements, please contact the nearest Drukair booking office or a travel agent. International airlines, tour promoters and travel agents abroad are invited to communicate their reservation requirements to the Central Space Control of Drukair in Paro.

Reconfirmation

All reservations must be reconfirmed at least 72 hours before scheduled departure. Failure to reconfirm will result in cancellation of booking without any notice.

Ticket validity

Tickets issued against full fare are valid for a period of one year, except as otherwise provided in the ticket.

Check in formalities

The reporting time for your flight is two hours prior to flight departure. All counters will close 30 minutes prior to scheduled departure of the flight.

However, check-in counters in Delhi will close one hour prior to scheduled flight departure.

Itinerary receipts and travel documents must be presented at the time of check-in.

For all travel, it is the ticket holder’s responsibility to ensure that all required visas have been obtained and presented at check-in.

The Carrier reserves the right to refuse carriage to a passenger who fails to present the necessary travel documents.

Time shown on the itinerary receipt is the departure time of the aircraft and the check-in counters close 30minutes prior to departure time.

If a credit card is used for purchase of this electronic ticket, the credit card must be presented at check-in.

Security

According to security regulations, passengers are advised:

  • Not to accept any baggage/ packet from unknown persons
  • Not to leave baggage unobserved at anytime especially within airport area. Unattended baggage may be removed by Airport/ Security staff as object of suspicion.
  • To declare before check-in, if carrying any arms or explosive substance. Concealment is an offence under Aircraft Act and Rules
  • To remove battery cells/ dry cells from radios, transistor sets, two-in-ones and other such electrical/ electronic items and hand them over to the airline staff before security check or carry them in registered baggage